How do I cancel my order?

You can now manage your orders online through My Orders section and request for cancellation, return, track your order and much more. Cancellation is possible only before your order is Shipped. Once the order is Shipped we cannot cancel, however you can choose to reject the delivery of the item at doorstep.

To cancel your order please follow the simple steps below:

1- Log in to your Dakkaken account

2- Click on My Account in the top right corner of the Dakkaken homepage.

3- Click on Orders in the drop-down menu

4- Click on SEE DETAILS to the right of the item

5- Click on SEE DETAILS to the right of the item

6- Click on CANCEL ITEM

7- Select a reason then SUBMIT

To know more click here

If your order is prepaid we will automatically process the refund once the item is cancelled and will contact you if any further details are required. Please see here for more details on refund timelines.